2016 – 2026 · Ten Year Anniversary

Ten Years of
Putting Members
First

Nine Profit-Shares. A $15 million pool. Lapse rates
a third of the industry average. A decade of proof
that putting Members first works.

After 10 years of successive growth, our Members have reached
a decade of mutual success.

Total PPS Mutual Members

17,336

as at 30 April 2026

In-force premiums

$131M

as at 30 April 2026

Total Profit-Share pool

$15M

grown almost sixfold since launch. Most recent assignment approx. $4M at 3.5% of premiums

DELIVERING WHEN IT MATTERS MOST

A decade of claims paid to Members

Over its first decade, PPS Mutual has paid a Total of $76 Million in Claims across Life, Trauma, Income Protection, Total and Permanent Disability (TPD) and Business Expenses (BEX) insurance. Life and TPD average payments reflect the precision of a product built exclusively for professionals.

Life Insurance
$762,037
Average Life Insurance payment to Members
Total & Permanent Disability
$932,560
Average TPD payment to Members
Income Protection
$29.1M
Total Income Protection claims paid to date
Trauma
$12.3M
Total Trauma claims paid to date
Paying Profit-Share to Members

A Profit-Share that has grown sixfold

The hallmark of PPS Mutual's mutual model is its annual Profit-Share, a feature unique in the Australian retail life insurance market. From the very first year of operation, profits have been returned to Members rather than distributed to external shareholders. [1]

17

Members have surpassed
$20,000 in Profit-Share

400

Members have accrued
more than $5,000 in
Profit-Share

Members rewarded with a Profit-Share every year since

2012

100+

Members have accrued
more than $10,000 in
Profit-Share

3

Advice firms manage more than $1 million in client Profit-Share balances

Cloud One
Cloud two
Cloud three
Cloud four
Cloud five
Cloud six
$256K

authorised in Profit-Share releases to Members as at 11 May 2026. Funds that Members would not have received had they been insured with any other provider in Australia.

THANK YOU WALL - Hear from our accredited advisers

Congratulations to the entire PPS Mutual team on reaching 10 years in Australia, what a milestone! When PPS Mutual entered the market, they brought something genuinely different: a mutual model purpose built for professionals, and a proposition that…

Mark Mullis
Mark Mullis
Director & Senior Financial Planner
Hood Sweeney Securities Pty Ltd
 
Mark Mullis
Mark Mullis

Director & Senior Financial Planner

Hood Sweeney Securities Pty Ltd

Congratulations to the entire PPS Mutual team on reaching 10 years in Australia, what a milestone!

When PPS Mutual entered the market, they brought something genuinely different: a mutual model purpose built for professionals, and a proposition that gave advisers like us a meaningful new conversation to have with our clients. That's not something you see often in this industry.

Over the past decade, working with the entire national team has been a highlight. The access, the relationship, and the quality of the people have been exceptional and that matters when you're doing right by clients.

Here's to the next 10 years. Wishing the whole PPS Mutual team continued success.

Just want to say what a pleasure it is to do business with PPS. We have an incredible dedicated team, always willing to help with any query big or small to help us get out clients insured. As…

Thomas Will
Thomas Will
Risk Specialist Adviser – Insurance
Bongiorno & Partners Insurance Pty Ltd
 
Thomas Will
Thomas Will

Risk Specialist Adviser – Insurance

Bongiorno & Partners Insurance Pty Ltd

Just want to say what a pleasure it is to do business with PPS.

We have an incredible dedicated team, always willing to help with any query big or small to help us get out clients insured.

As well as having market leading products available and very competitive pricing it is the team we deal with day to day that makes using PPS so seamless and easy to recommended.

I feel PPS is moving from strength to strength and it is exciting to see this company grow so quickly within the Australian market.

The PPS Mutual proposition is highly unique in the marketplace. But a product that is designed specifically for professionals means they are able to design for the nuances of that market. This sets the key aspects of the…

Paul Milbourne
Paul Milbourne
Business & Personal Insurance Specialist
Melbourne Insurance Solutions
 
Paul Milbourne
Paul Milbourne

Business & Personal Insurance Specialist

Melbourne Insurance Solutions

The PPS Mutual proposition is highly unique in the marketplace. But a product that is designed specifically for professionals means they are able to design for the nuances of that market. This sets the key aspects of the product apart!

And in a world where all businesses are shareholder value-driven, PPS Mutual have our clients' best interest at heart with their mutual model. It helps us feel very comfortable that the three of us (ourselves, the client and the insurer) are in this together for a long-term relationship.
We’ve loved working with the team at PPS, the service levels, like the product are always at a premium!

Dear Mike, Brian and the entire team at PPS Mutual, Congratulations on reaching the incredible milestone of 10 years of PPS Mutual. As an Adviser and Director of Integer Financial Group, I want to acknowledge the outstanding contribution…

Stephen Price
Stephen Price
Director & Consultant
Integer Financial Group
 
Stephen Price
Stephen Price

Director & Consultant

Integer Financial Group

Dear Mike, Brian and the entire team at PPS Mutual,

Congratulations on reaching the incredible milestone of 10 years of PPS Mutual.

As an Adviser and Director of Integer Financial Group, I want to acknowledge the outstanding contribution PPS Mutual has made to both advisers and members over the past decade. Your commitment to professionalism, mutuality, and delivering meaningful outcomes for clients continues to set a high standard within the industry.

It has been a pleasure working alongside your team, and I sincerely appreciate the relationships, support, and collaboration we have shared over the years.

I would also like to make special mention of Shadia Kouzma for her amazing and continued support. Shadia’s professionalism, responsiveness, and genuine care have consistently made a real difference, and her dedication is greatly appreciated.

Wishing you all continued success for the next 10 years and beyond.

Working with PPS Mutual has been incredibly rewarding. It has been an absolute pleasure working with your people over the years. We value the partnership and the support you provide to Grimsey and our clients.

Jonathan McWhae
Jonathan McWhae
Director, Head of Insurance
Grimsey Wealth Pty Ltd
 
Jonathan McWhae
Jonathan McWhae

Director, Head of Insurance

Grimsey Wealth Pty Ltd

Working with PPS Mutual has been incredibly rewarding.

It has been an absolute pleasure working with your people over the years.

We value the partnership and the support you provide to Grimsey and our clients.

We have worked in a business that has been looking after professionals for over 60 years and have always been very sceptical about brining new insurance companies on to our APL. After meeting with PPS it was honestly…

Matthew Homewood
Matthew Homewood
Head of Doctors in Training Team
Bongiorno Group
 
Matthew Homewood
Matthew Homewood

Head of Doctors in Training Team

Bongiorno Group

We have worked in a business that has been looking after professionals for over 60 years and have always been very sceptical about brining new insurance companies on to our APL.

After meeting with PPS it was honestly a match made in heaven. They have made every adviser feel like they are family, the most important adviser that they have and bent over backwards to make things work.

It’s not only that they have the best product for our client base it is the client service that you receive each and every time. It’s been hard to think of a negative comment we have had from a client or team member during our time together.

We have enjoyed our relationship to date and cannot wait for many more years of the relationship to come!

Congratulations to the team at PPS Mutual on reaching your 10-year milestone. This is a fantastic achievement and a testament to the strength of your vision and execution over the past decade. Thank you for your continued support…

Danny Beshara
Danny Beshara
Senior Insurance Adviser
Perks
 
Danny Beshara
Danny Beshara

Senior Insurance Adviser

Perks

Congratulations to the team at PPS Mutual on reaching your 10-year milestone. This is a fantastic achievement and a testament to the strength of your vision and execution over the past decade.

Thank you for your continued support and for partnering so closely with advisers like our team. Your commitment has played an important role in helping us deliver tailored, high-quality outcomes for our clients.
It has been particularly rewarding to see PPS Mutual reintroduce the mutual insurance model to Australia, offering something genuinely different and meaningful for out professional clients. With most of our clients being Professionals, this approach has resonated strongly with our client base, providing unique value and coverage not available elsewhere.

We have also greatly valued the strong relationship we’ve built with the SA PPS Mutual team. The collaboration, responsiveness, and shared focus on client outcomes have made a real difference in how we support our clients, especially when they need this the most, at claim time.

I hope we can continue our strong relationship over the next 10 years and beyond. Wishing you continued success in the future

Wow, has it really been 10 years! Thanks to you and the team for helping my clients with new business and claims along the way. The PPS team's dedication has really come through since we started working together…

Shaun Clements
Shaun Clements
Director / Financial Planner
NOR Financial
 
Shaun Clements
Shaun Clements

Director / Financial Planner

NOR Financial

Wow, has it really been 10 years! Thanks to you and the team for helping my clients with new business and claims along the way.

The PPS team's dedication has really come through since we started working together all those years ago. The underwriting and claims team understand professional clientele better than anyone I've worked with previously and the admin and product design team have created great processes from scratch and products that I consider market leading without precedent.

Great to see this fresh insight and pricing to match! Looking forward to another 10 years of working with you to keep my clients well insured!

Happy 10th (Australian) anniversary, PPS Mutual! I've been working with PPS for the majority of that decade and have had nothing but very positive experiences. Sustainably priced products, consistently strong products (arguably the best), and a team that…

Rocky Johnston
Rocky Johnston
Senior Financial Adviser
Prosperity Advisers Group
 
Rocky Johnston
Rocky Johnston

Senior Financial Adviser

Prosperity Advisers Group

Happy 10th (Australian) anniversary, PPS Mutual! I've been working with PPS for the majority of that decade and have had nothing but very positive experiences. Sustainably priced products, consistently strong products (arguably the best), and a team that actually gets back to you when you need them - not just a great experience for clients, but for our staff too. The mutual ownership structure, profit share, and exclusivity are genuinely valued by the clients I work with.

Congratulations to the ever-growing team of professionals at PPS Mutual. You have now been helping Australians for a decade. Having worked with PPS Mutual from Day 1, I am grateful for the care on all levels of the…

Serena West
Serena West
PARTNER WA / PRINCIPAL ADVISER
MBS Insurance
 
Serena West
Serena West

PARTNER WA / PRINCIPAL ADVISER

MBS Insurance

Congratulations to the ever-growing team of professionals at PPS Mutual. You have now been helping Australians for a decade.
Having worked with PPS Mutual from Day 1, I am grateful for the care on all levels of the business. I appreciate how you view your members and team and the impact this has had on premiums, claims and cover offered to people that need it.

I look forward to seeing many more years where PPS Mutual grows and helps more Australians in protecting what is precious to them.
Best Wishes

On behalf of Hewison Private Wealth, I’d like to thank you for your ongoing support as one of our key retail insurance partners. PPS Mutual remains one of our preferred retail insurance providers, and your ongoing support helps…

KT
Karen Truong
Senior Risk Associate
Hewison Private Wealth Insurance
 
KT
Karen Truong

Senior Risk Associate

Hewison Private Wealth Insurance

On behalf of Hewison Private Wealth, I’d like to thank you for your ongoing support as one of our key retail insurance partners.

PPS Mutual remains one of our preferred retail insurance providers, and your ongoing support helps us deliver better, more resilient solutions for our clients.

Over the course of our relationship, we have consistently found PPS Mutual to demonstrate:

  1. Strong product design
    PPS Mutual’s product suite is well-structured, with robust policy definitions and benefits that align effectively with the needs of our client base, particularly in the area of income protection.
  2. Considered underwriting
    Your underwriting team has shown a balanced, professional approach, taking into account the nuances of individual client circumstances while maintaining appropriate risk and compliance standards. This has enabled us to place cover for clients in an efficient and transparent manner.
  3. Responsive service and support
    Our team have found PPS Mutual’s premium team to be accessible, timely and solution-focused. Their responsiveness is critically important to us in managing tasks and implementation of new business.

On the basis of our experience, PPS Mutual is a provider we are comfortable to consider and recommend when appropriate as part of our personalised advice to clients.

We value the quality of your product offering, your underwriting approach, and the responsiveness of your service team. It makes a meaningful difference to our ability to deliver robust risk advice and strong outcomes for our clients.

We look forward to continuing our professional relationship with PPS Mutual and appreciate the ongoing support you provide to our advisers and, most importantly, to our clients.

Adviser Ratings

Named Best Retail Life Insurance Company, 3 years running

PPS Mutual has been named Best Retail Life Insurer by Adviser Ratings for three consecutive years, 2023, 2024 and 2025. In 2025, PPS Mutual also took home Best Reputation, Most Trustworthy Insurer and Overall Best Insurer — with an NPS of 54.8 against an industry average of 9.5, drawn from more than 3,000 adviser responses.

Net Promoter Score
54.8
vs industry average of 9.5, from 3,000+ adviser responses
Advisor Ratings Report 2025
Higher Client Retention

The industry’s most loyal Members

Lowest lapse rate of all retail life insurers in Australia for 10 consecutive years

PPS Mutual has maintained the lowest lapse rate in the Australian retail life insurance industry for ten consecutive years. A distinction that is both a commercial outcome and a statement of member trust.

PPS Mutual lapse rate

5.4%p.a.*

Industry average lapse rate

14.3%p.a.*

Members are nearly three times less likely to let their cover lapse than the Australian average. [4] The alignment is by design: Members who stay benefit from growing Profit-Share account balances, while the business benefits from the premium stability that only a committed, long-term membership base can deliver.

* Source: NMG Report on Rolling 12-month rate to December 2025

References
[1] Mutual hits Profit-Share milestone, PPS Mutual Australia
[2] PPS Mutual Reaches $15m Profit-Share Milestone, PPS Mutual Australia
[3] NMG Report on Rolling 12-month rate to December 2025
[4] PPS Mutual recognised in adviser ratings report, PPS Mutual Australia